Isolated operator accounts
Every operator's data lives in its own account. There are no cross-account features, and recipients, locations, carriers and settings are never shared between operators.
Security
Security built into every layer
Mailrooms handle personal information and valuable items. MailroomOS is designed to protect both.
Multi-factor authentication
MFA is mandatory for platform administrators and operator admins, and available to staff and recipients who want an extra layer of protection.
Role-based access
Operators decide exactly what each staff member can see and do, from intake-only roles to full administrators.
Activity logging
Every intake, notification, release and settings change is recorded with the user and time, giving you a complete audit trail.
Backups
The platform is backed up automatically, and operators can download a manual backup of their own account at any time.
Secure payments
Card payments are processed by Stripe and PayPal. Card numbers never touch MailroomOS servers.
Encrypted in transit
All traffic between your browser and MailroomOS is encrypted with TLS.
Privacy by design
Platform staff can view accounts for support purposes only and cannot change operator or recipient information.
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